Our operational resilience health check is designed to assist FCA/PRA regulated companies in evaluating their self-assessment for the regulator’s operational resilience requirements, helping to ensure that you comply with the regulations and are able to evidence this to the FCA/PRA.​

The FCA’s operational resilience key requirements

Rules and guidance came into force in March 2022, by March 2025 relevant regulated entities must have their self-assessments available.  The self-assessments must have approved important business services, impact tolerances, mapping of resources and tested such to a level of sophistication to remain within the defined disruption periods.

Mapping important business services

Identify and map all critical business services that must remain operational during disruptions.​

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Impact tolerances

Establish clear impact tolerances for each critical business service.​

Scenario testing

Conduct sufficient scenario testing to ensure business services can remain within impact tolerances during disruptions.​

Self-assessment documentation

Maintain comprehensive documentation of the self-assessment process and findings.​

Governance and oversight

Ensure robust governance and oversight of operational resilience strategies and activities.​

Our process

We have designed a process to assist regulated entities, whether that be from the start if newly in-scope or to review and refine self-assessments where the journey has started. Our operational resilience health check consists of:

  • Review

  • Workshops

  • Gap analysis

  • 3rd party assurance

  • Conduct a thorough review of your self-assessment documentation
  • Evaluate the completeness and accuracy of the mapping of critical business services
  • Assess the appropriateness of the established impact tolerances
  • Test scenarios including evidence of findings and lessons learned
  • Hold interactive workshops with key stakeholders to address identified gaps
  • Facilitate discussions to refine and enhance operational resilience strategies
  • Provide training and guidance on best practices and regulatory expectations
  • Identify any gaps or weaknesses in your current operational resilience framework
  • Provide detailed recommendations for addressing identified gaps
  • Provide a final assessment and third-party assurance on the self-assessment requirement
  • Confirm that regulatory requirements are met and that the organisation is well-prepared to manage disruptions impacting consumers and the market